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Actually i have heard of this sort of thing happening to some of our customers. Generally it is due to overheating. You only want to roast about 4.5oz at most. You want to have enough room for the beans to "flow" well. If this continues after you adjust the amount of beans you are roasting. You can feel free to send it back to Hearthware, and we will pay the shipping for you.
theisenm85 wrote:Hey Joe,
FIrst thing... when was the last time you cleaned the i-roast? I've had overheating issues with mine (never gotten to shuttting down early), but it was mostly because the airflow was slightly blocked. If you soak the entire thing (save the power base) in pbw over night, (or oxyclean), you might see a drastic improvement.
Ignoring that, the nesco is the only one in a really similar price range. They're both fine roasters. For an upgrade, and the ability to do 1lb batches, the Behmor can't be beat. Weighs in at $300, but only having to roast a 4th as much can be worth its weight in gold. Hope this helps.
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